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The Victoria Partnership
The Background
The Victoria Partnership,
established in 2007, was
set-up to increase the
status of Victoria in
central London, as a major
residential, tourist and
business hub.
The Victoria Partnership’s
aim is to raise this
enviable position by working
with local businesses,
residents and strategic
partners to help shape and
influence this leading
quarter of London.
The Challenge
On moving into new offices,
The Victoria Partnership
needed a flexible telephone
system that offered a fully
functional business solution
with multiple extensions on
a single outside line that
was ready to go as soon as
possible.
The Victoria Partnership run
a busy office where
employees are quite often on
the phone receiving and
making calls for most of the
day, calling businesses and
partners all over the world.
They therefore needed a high
quality telephone system
with a capacity to deal with
many incoming calls that
could be easily logged and
transferred to other
landlines and mobiles.
Inbay suggested the Voicenet
Solutions hosted VoIP
package VNconnect, with free
UK calls on advanced IP
phones the Cisco 7940s. This
solution offered optimised
flexibility, with enhanced
communications on a cost
effective plan, all ideal
for The Victoria
Partnership’s needs.
The Result
Inbay were able to complete
the installation very
quickly. With the Voicenet
Solutions system it is
possible to take an IP phone
into a customer’s office
(anywhere in the world) and
the customer can make a VoIP
call via the hosted network
within minutes. All that is
needed is an internet
connection and the customer
can gain full access to
their communications
network, on their specific
extension number.
The Victoria Partnership
have certainly benefited
since using an array of the
features and services
available including Call
Transfer, Voice Messaging,
caller ID plus the itemised
billing which can account
for every call made on each
extension.
“We are definitely making a
saving with this
communications solution,
there is a fundamental
difference between this and
any other business phone
system I have used.”
Ruth Duston - Chief
Executive – The Victoria
Partnership |
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