NAPA

The National Association for Providers of Activities for Older People (NAPA) provide advice, information and support to their member base. NAPA first contacted Inbay in 2004 to provide expert advice regarding the IT infrastructure of its new office building.

Working closely with the NAPA team, Inbay was able to provide the necessary
hardware and software to get the new systems up and running within 24 hours
within strict budgetary limits. Since that time Inbay has developed a close
technical partnership with NAPA, providing a fully managed IT support service
to maintain all of its computing assets and users.

NAPA has also taken advantage of the Inbay Workplace platform which

provides cloud-based access to their data wherever and whenever required,
revolutionising the way in which NAPA operates. To find out more about
Inbay Workplace and how it has transformed the way NAPA works, please see
Strategic Director Sylvie Silver’s video below:

Sylvie Silver, Strategic Director

We were introduced to Inbay in 2004 when we operated a few second-hand PCs which were networked - after a fashion - and frequently let us down. When we moved office and enlarged the staff team we turned to Inbay for advice. They planned the move, sourced the hardware and software in line with our limited budget, installed the network and had us online within 24 hours. With broadband in place they persuaded us to try VOIP phones and we've had amazingly low bills ever since.   Inbay understand that we have to watch every penny of our budget and always offer us realistic alternatives so our IT management contract is tailored to our needs. We treat the Inbay team as colleagues so have no qualms in calling for help when needed. From the earliest days Inbay have consistently understood our needs. We have a relationship built on trust and honesty that has helped NAPA develop and achieve its aims. They are a critical part of our very professional team.