You have taken a look at the pros and cons of outsourcing your NOC services. You now need to ensure you choose the right NOC service provider. In this check list we cover the following elements to help you make the right decision.
Onboarding new clients can be time-consuming, week-long endeavours. According to Channel Futures MSPs spend about 40 to 80 hours manually entering information from existing systems and databases to onboard each client, overseeing everything from Office 365 accounts to Cisco router configurations.
This drawn-out process can have a serious impact on your customer’s experience and let’s face it, unhappy customers are the last thing we need on top of this pandemic.