Inbay announce new product – Business Continuity of NOC (BCoN)

During these uncertain times, we understand the importance of ensuring MSP’s offer truly robust, 24/7 business continuity with minimal disruptions.

Recognising the current global situation Inbay has launched a new solution for MSP clients – Business Continuity of NOC (BCoN) (more…)

Inbay Partner Portal marks transformational step in the evolution of Inbay

We are proud to announce the launch of our new ‘Inbay Partner Portal’ as part of our commitment to equip small to medium-sized MSP’s globally with the best outsourced services.  (more…)

Marketing Strategy

Are MSP’s missing the perfect opportunity to engage with their target audience?

MSP’s were hit hard when the COVID-19 pandemic forced thousands of businesses to implement remote working conditions. Although the initial panic has subsided, MSP’s are continuing to Support clients with their remote capabilities, including those who are settling into this new ‘isolated’ way of life.
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MSP Customer Retention Strategies

The global Coronavirus pandemic has unexpectedly created a scenario of immediate reliance on remote working, home working and cloud IT systems.

Businesses have frantically had to respond and adapt to remote working solutions. As an MSP I’m sure you will have seen this first-hand. (more…)

The challenges of implementing an RMM and how to address them

Remote monitoring and management is great. It allows MSP’s and IT teams to shift from being reactive to proactive, monitor issues and take brisk action before errors develop. However, implementing an RMM isn’t without its challenges. Below we share 6 of the key challenges, have you faced any of these? (more…)

Do you have an effective NOC in place to support your growth?

Partnering for NOC is an attractive alternative to MSPs who are serious about scaling up.

Central to your ability to scale up, and underpinning your entire managed services operation, is the Network Operations Centre (NOC). It is the bridge of your ship, monitoring and managing your clients’ IT infrastructures to keep them running smoothly and efficiently – and enabling issues to be detected and resolved before they impact client business operations. (more…)

Inbay Office Opening Sri Lanka

Expansion marks a transformational step in the evolution of Inbay

(Photo Above: John Prenn, Inbay Chairman opening the new office in Sri Lanka.)

Inbay, one of the most established and respected technology providers, announce their brand new building for 2020 in Sri Lanka. The office space is more than double the floor space of their previous office.

The expansion marks a transformational step in the evolution of Inbay to fulfil their aspiration of becoming one of the leading international technology companies for MSP’s and IT service providers.

After Matt Takhar joined the company as CEO in August 2019 Inbay quickly identified a massive opportunity generated by expanding their office space in Colombo, Sri Lanka.
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Dashboard

5 key reasons why MSP’s decide to outsource RMM management

We understand that the Remote Management and Monitoring (RMM) tool for Managed Service Providers (MSP’s) plays an important role in operations and service desk management. It connects to customer infrastructure and helps manage the customers IT estate, so why outsource such a critical tool?

MSP’s decide to outsource part or all of their RMM management because an RMM tools ability and functionality is vast and if it isn’t properly leveraged service desks often don’t get the breathing space to demonstrate the full value of proactive IT Support that an MSP can deliver.

As a leading MSP outsourcing provider, we have put together 5 key reasons why MSP’s choose to outsource:
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2020

Five ways to achieve top MSP performance in 2020

Don’t forget to add any thoughts or points you find in this article to your 2020 todo list!

1. Mature Cyber Security Solution

An obvious point and one that many MSPs already have solutions in place for, but how mature is that solution? We believe a mature Cyber Security solution should include:
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Press release: Inbay appoints Matt Takhar as CEO and Jamie Daum as Business Development Director

New CEO and Business Development Director appointed to strengthen operations and expand global offering.

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